Forwarding to Tirza when you're with Vodafone (UK & IE)

Forwarding to Tirza when you're with Vodafone UK or IE

With Vodafone it works exactly like KPN: you tap in one code and Tirza picks up.

What you need

• Your mobile
• Your Tirza number (you'll find it on your dashboard and in your welcome email)

Step 1 — Choose your flavour

Everything to Tirza. Easy, Tirza catches everything. Only when you don't pick up or are busy. Your phone rings first — if you don't answer, Tirza takes over.

Tip for the start: pick "everything to Tirza" for the first week. That way you feel the difference straight away.

Step 2 — Tap in the code

Open your dialler, tap in the code, press the green call button.

Forward everything:

**21*[tirza-number]#

Only when you don't pick up or are busy:

**61*[tirza-number]*11*30#

The 30 means: after 30 seconds it forwards. Shorter (20) is fine too.

Step 3 — Quick test

Have someone ring you. Do you hear Tirza? Then you're set.

Or use the test call button on your dashboard — that way the system rings you and you hear exactly what a client would hear.

Turning it off

##21#

##61#

Problems?

"Number not valid" Check: did you type the full Tirza number (including 06 or 020)? No spaces, no plus sign.

"The My Vodafone app says forwarding isn't active" That happens sometimes — the app lags behind the real setting. Trust the test call, not the app.

"I have a Vodafone business subscription with VoIP" Forwarding may need to be set via an online portal. Log in at business.vodafone.nl → My numbers → Forwarding. Email us if you get stuck and we'll look with you.

Stuck? Email hello@tirza.ai.